Bug #4919

In search results, uploaded Microsoft formats have broken thumbnail display

Added by Evelyn McLellan about 9 years ago. Updated almost 9 years ago.

Status:VerifiedStart date:04/09/2013
Priority:HighDue date:
Assignee:José Raddaoui Marín% Done:

100%

Category:Digital objectEstimated time:3.00 hours
Target version:Release 1.4.0
Google Code Legacy ID: Tested version:
Sponsored:No Requires documentation:

Description

Doc, xls and rtf seem to be the ones with the display problems. Please see attached screenshot.

Screenshot from 2013-04-09 11_44_45.png (97.7 KB) Evelyn McLellan, 04/09/2013 11:50 AM

digobjectrep.png (12 KB) Jessica Bushey, 07/12/2013 01:17 PM

History

#1 Updated by Jesús García Crespo about 9 years ago

  • Status changed from New to QA/Review

Good catch. The workaround is to hide the thumbnail when AtoM couldn't generate a preview. It's not consistent with the imageflow on the sidebar where an icon is shown instead though. Fixed in commit:80481a7323216d8c2a1830fa3445bcecb08d4127.

#2 Updated by Evelyn McLellan about 9 years ago

  • Status changed from QA/Review to Feedback

(05:12:10 PM) epmclellan1: Sevein: re issue #4919...
(05:12:11 PM) qubot: Links: https://projects.artefactual.com/issues/4919
(05:12:16 PM) epmclellan1: oh thanks qubot
(05:12:16 PM) qubot: Don't taunt qubot!
(05:12:28 PM) Sevein: yep
(05:12:46 PM) epmclellan1: anyway, I think it's problematic if there's no thumbnail display at all, because users won't be able to tell there's a digital object attached the description
(05:12:59 PM) Sevein: yeah, but there's not an easy fix right now
(05:13:15 PM) Sevein: not sure what to do
(05:13:19 PM) epmclellan1: ok, understood, I'll make a note of this conversation in the issue
(05:13:23 PM) epmclellan1: in case we get complaints

#3 Updated by David Juhasz about 9 years ago

  • Subject changed from In search results, uploaded Microsoft formats have borken thumbnail display to In search results, uploaded Microsoft formats have broken thumbnail display

#4 Updated by Jesús García Crespo almost 9 years ago

  • Assignee changed from Jesús García Crespo to José Raddaoui Marín

#5 Updated by Jesús García Crespo almost 9 years ago

  • Estimated time set to 3.00

#6 Updated by José Raddaoui Marín almost 9 years ago

  • Status changed from Feedback to QA/Review

It seems to be working like Sevein said in the first update. No broken thumbnails and no console errors/warnings. Tested with doc, xls and rtf files, in Chrome 27, Mozilla 22 and IE 10.

#7 Updated by Dan Gillean almost 9 years ago

In the above image, the Artefactual Beta Testing fonds had an xslx linked to it, while the Ultimate ISAD fonds had an rtf file linked.

I agree that there are no broken icons in the search results, but I also agree with Evelyn's earlier comments that NOT showing any indication of an associated digital object is problematic. Is there any reason why we can't use the same default icon that appears in the Browse digital objects screen, as well as the carousel in the context menu of an archival description with multiple related digital objects?

#8 Updated by Jessica Bushey almost 9 years ago

Here is an example of the browse digital objects results for word.doc, rtf, and word.xls.

#9 Updated by José Raddaoui Marín almost 9 years ago

  • Status changed from Feedback to QA/Review
  • % Done changed from 0 to 100

Applied in changeset atom|commit:3a62f8a959a363db5e19a5f888be0d4049409d4b.

#10 Updated by Dan Gillean almost 9 years ago

standard thumbnail image will show now on search results. Note for testing - those previously uploaded, before the fix, will not suddenly display thumbnail images in search results, since the thumbnail was never generated. However, if you remove the first testing digital object, and re-upload an rtf, xls, docx, etc., the thumbnail will be displayed in the search results.

#11 Updated by Dan Gillean almost 9 years ago

Also of note - Jessica's attached screenshot, with Microsoft Icons, did not appear for me, using FF 22 or Chrome 28. This may be a browser issue. However, the standard little generic paper icon was still present, indicating the presence of a digital object.

#12 Updated by Dan Gillean almost 9 years ago

  • Status changed from QA/Review to Verified

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