Bug #984

Archivematica freezes when normalizing a particular WMA file.

Added by Evelyn McLellan almost 11 years ago. Updated almost 9 years ago.

Status:InvalidStart date:
Priority:CriticalDue date:
Assignee:Austin Trask% Done:


Target version:Release 0.7
Google Code Legacy ID:archivematica-329 Pull Request:
Sponsored: Requires documentation:


If Archivematica can't normalize a file the system freezes - the dashboard remains at "Executing" and all processes stop.

[g] Legacy categories: Component-Normalization


#1 Updated by Joseph Perry almost 11 years ago

  • Subject set to Archivematica freezes when normalizing a particular WMA file.

"Archivematica freezes if normalization fails"
Archivematica does not freeze if normalization fails.

Archivematica is being built as an automated system, using various tools for normalization. If one of these tools should freeze or and not return, while archivematica is waiting for it to return, Archivematica will continue to wait for it to return indefinitely. Thus appearing to freeze.

After testing, we found that on an updated machine running ubuntu 10.10 the file in question normalized fine. We will be looking at backports to run these updates on 10.04.

[g] New owner: Austin Trask

#2 Updated by Evelyn McLellan over 10 years ago

  • Status changed from New to Invalid

Declaring invalid since Archivematica stopped freezing and now just fails the file(s) in question.

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